When you link an account we start syncing it automatically. Sometimes, the credentials you use to log in change and we're unable to sync your account causing gaps in your reports.

When that happens, we'll email you so you can log into your account and update the credentials which will resume syncing and fill in any gaps we can.

Any user with the Admin role can enable auto import by visiting Account Settings → Linked Accounts and checking the Auto Import checkbox.

If you are still having issues, Get in Touch.